Course Features
Price
Study Method
Online | Self-paced
Course Format
Reading Material - PDF, article
Duration
15 minutes
Qualification
No formal qualification
Certificate
At completion
Additional info
Coming soon
- Share
Overview
The "IMI: Roadside Assistance and Vehicle Recovery Techniques" course is designed to equip learners with the knowledge and practical skills required to provide effective roadside support and vehicle recovery services. With more vehicles on the roads than ever before and customer expectations rising, skilled roadside technicians are vital to ensuring driver safety, maintaining traffic flow, and delivering outstanding service during vehicle breakdowns. This course covers the fundamentals of roadside assistance, including vehicle systems, common failures, on-site diagnostics, and first-response actions, providing a solid foundation for anyone entering the industry.
Participants will explore a wide range of recovery techniques, from basic towing procedures to handling complex recoveries involving hybrid, electric, commercial, and damaged vehicles. Emphasis is placed on strict health and safety practices, risk management at roadside incidents, and proper use of personal protective equipment. Additionally, students will develop strong customer service skills, learning how to communicate effectively with drivers in distress and manage emotionally challenging situations professionally.
Through scenario-based training and practical simulations, learners will gain hands-on experience in real-world roadside recovery operations. The course also addresses legal responsibilities, environmental considerations, and the use of specialist equipment. By the end of the programme, students will have the confidence and competence to assess vehicle failures, perform temporary repairs, recover stranded vehicles safely, and provide an exceptional customer experience, aligning with industry best practices and IMI professional standards.
Graduates of this course can pursue career opportunities as Roadside Assistance Technicians, Vehicle Recovery Operators, Breakdown Patrol Agents, or Mobile Service Technicians for leading automotive organisations, insurance companies, or emergency recovery services, with further potential to specialise in electric and heavy vehicle recovery sectors.
Who is this course for?
The "IMI: Roadside Assistance and Vehicle Recovery Techniques" course is designed to equip learners with the knowledge and practical skills required to provide effective roadside support and vehicle recovery services. With more vehicles on the roads than ever before and customer expectations rising, skilled roadside technicians are vital to ensuring driver safety, maintaining traffic flow, and delivering outstanding service during vehicle breakdowns. This course covers the fundamentals of roadside assistance, including vehicle systems, common failures, on-site diagnostics, and first-response actions, providing a solid foundation for anyone entering the industry.
Participants will explore a wide range of recovery techniques, from basic towing procedures to handling complex recoveries involving hybrid, electric, commercial, and damaged vehicles. Emphasis is placed on strict health and safety practices, risk management at roadside incidents, and proper use of personal protective equipment. Additionally, students will develop strong customer service skills, learning how to communicate effectively with drivers in distress and manage emotionally challenging situations professionally.
Through scenario-based training and practical simulations, learners will gain hands-on experience in real-world roadside recovery operations. The course also addresses legal responsibilities, environmental considerations, and the use of specialist equipment. By the end of the programme, students will have the confidence and competence to assess vehicle failures, perform temporary repairs, recover stranded vehicles safely, and provide an exceptional customer experience, aligning with industry best practices and IMI professional standards.
Graduates of this course can pursue career opportunities as Roadside Assistance Technicians, Vehicle Recovery Operators, Breakdown Patrol Agents, or Mobile Service Technicians for leading automotive organisations, insurance companies, or emergency recovery services, with further potential to specialise in electric and heavy vehicle recovery sectors.
Requirements
The "IMI: Roadside Assistance and Vehicle Recovery Techniques" course is designed to equip learners with the knowledge and practical skills required to provide effective roadside support and vehicle recovery services. With more vehicles on the roads than ever before and customer expectations rising, skilled roadside technicians are vital to ensuring driver safety, maintaining traffic flow, and delivering outstanding service during vehicle breakdowns. This course covers the fundamentals of roadside assistance, including vehicle systems, common failures, on-site diagnostics, and first-response actions, providing a solid foundation for anyone entering the industry.
Participants will explore a wide range of recovery techniques, from basic towing procedures to handling complex recoveries involving hybrid, electric, commercial, and damaged vehicles. Emphasis is placed on strict health and safety practices, risk management at roadside incidents, and proper use of personal protective equipment. Additionally, students will develop strong customer service skills, learning how to communicate effectively with drivers in distress and manage emotionally challenging situations professionally.
Through scenario-based training and practical simulations, learners will gain hands-on experience in real-world roadside recovery operations. The course also addresses legal responsibilities, environmental considerations, and the use of specialist equipment. By the end of the programme, students will have the confidence and competence to assess vehicle failures, perform temporary repairs, recover stranded vehicles safely, and provide an exceptional customer experience, aligning with industry best practices and IMI professional standards.
Graduates of this course can pursue career opportunities as Roadside Assistance Technicians, Vehicle Recovery Operators, Breakdown Patrol Agents, or Mobile Service Technicians for leading automotive organisations, insurance companies, or emergency recovery services, with further potential to specialise in electric and heavy vehicle recovery sectors.
Career path
The "IMI: Roadside Assistance and Vehicle Recovery Techniques" course is designed to equip learners with the knowledge and practical skills required to provide effective roadside support and vehicle recovery services. With more vehicles on the roads than ever before and customer expectations rising, skilled roadside technicians are vital to ensuring driver safety, maintaining traffic flow, and delivering outstanding service during vehicle breakdowns. This course covers the fundamentals of roadside assistance, including vehicle systems, common failures, on-site diagnostics, and first-response actions, providing a solid foundation for anyone entering the industry.
Participants will explore a wide range of recovery techniques, from basic towing procedures to handling complex recoveries involving hybrid, electric, commercial, and damaged vehicles. Emphasis is placed on strict health and safety practices, risk management at roadside incidents, and proper use of personal protective equipment. Additionally, students will develop strong customer service skills, learning how to communicate effectively with drivers in distress and manage emotionally challenging situations professionally.
Through scenario-based training and practical simulations, learners will gain hands-on experience in real-world roadside recovery operations. The course also addresses legal responsibilities, environmental considerations, and the use of specialist equipment. By the end of the programme, students will have the confidence and competence to assess vehicle failures, perform temporary repairs, recover stranded vehicles safely, and provide an exceptional customer experience, aligning with industry best practices and IMI professional standards.
Graduates of this course can pursue career opportunities as Roadside Assistance Technicians, Vehicle Recovery Operators, Breakdown Patrol Agents, or Mobile Service Technicians for leading automotive organisations, insurance companies, or emergency recovery services, with further potential to specialise in electric and heavy vehicle recovery sectors.
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- Premium Certificate 00:15:00

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Is this certificate recognized?
Yes, our premium certificate and transcript are widely recognized and accepted by embassies worldwide, particularly by the UK embassy. This adds credibility to your qualification and enhances its value for professional and academic purposes.
I am a beginner. Is this course suitable for me?
Yes, this course is designed for learners of all levels, including beginners. The content is structured to provide step-by-step guidance, ensuring that even those with no prior experience can follow along and gain valuable knowledge.
I am a professional. Is this course suitable for me?
Yes, professionals will also benefit from this course. It covers advanced concepts, practical applications, and industry insights that can help enhance existing skills and knowledge. Whether you are looking to refine your expertise or expand your qualifications, this course provides valuable learning.
Does this course have an expiry date?
No, you have lifetime access to the course. Once enrolled, you can revisit the materials at any time as long as the course remains available. Additionally, we regularly update our content to ensure it stays relevant and up to date.
How do I claim my free certificate?
I trust you’re in good health. Your free certificate can be located in the Achievement section. The option to purchase a CPD certificate is available but entirely optional, and you may choose to skip it. Please be aware that it’s crucial to click the “Complete” button to ensure the certificate is generated, as this process is entirely automated.
Does this course have assessments and assignments?
Yes, the course includes both assessments and assignments. Your final marks will be determined by a combination of 20% from assignments and 80% from assessments. These evaluations are designed to test your understanding and ensure you have grasped the key concepts effectively.
Is this course accredited?
We are a recognized course provider with CPD, UKRLP, and AOHT membership. The logos of these accreditation bodies will be featured on your premium certificate and transcript, ensuring credibility and professional recognition.
Will I receive a certificate upon completion?
Yes, you will receive a free digital certificate automatically once you complete the course. If you would like a premium CPD-accredited certificate, either in digital or physical format, you can upgrade for a small fee.
Course Features
Price
Study Method
Online | Self-paced
Course Format
Reading Material - PDF, article
Duration
15 minutes
Qualification
No formal qualification
Certificate
At completion
Additional info
Coming soon
- Share
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