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Terms of Services

Terms of Services

Effective Date: March 3, 2025

Last Updated: March 3, 2025

Welcome to Courseline.org (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of https://courseline.org/ (the “Website”) and all services provided through it.

By accessing or using our Website, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, please do not use our services.

1. Who We Are

Courseline.org operates as a global online learning platform providing certified courses. We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant UK digital laws to ensure the protection of our users’ rights.

📍 Registered Business Address: 71-75 Shelton Street, London, United Kingdom, WC2H 9JQ
📧 Email Contact: info@courseline.org
🌍 Website: https://courseline.org

2. Definitions

  • “User,” “you,” or “your” refers to any individual or entity accessing our Website.
  • “Services” refer to all online courses, certifications, and learning materials.
  • “Content” includes all text, graphics, videos, software, and digital materials on our Website.
  • “Account” refers to a registered user profile required to access certain Website features.

3. Eligibility & Age Restrictions

To use our services, you must:

✅ Be at least 16 years old to create an account. Users under 16 must have parental/guardian consent.
✅ Provide accurate and complete registration information.
✅ Use our Website and services lawfully and ethically.

If we become aware that a user under 16 years old has registered without parental consent, we will delete the account immediately.

4. User Accounts & Responsibilities

  • You are responsible for maintaining the confidentiality of your login credentials.
  • You must not share your account with others.
  • If you suspect unauthorized account access, notify info@courseline.org immediately.
  • We reserve the right to suspend or terminate accounts violating these Terms.

5. Prohibited Conduct

You agree not to:

❌ Use our services for illegal, fraudulent, or unauthorized purposes.
❌ Copy, distribute, modify, or resell our course materials without permission.
❌ Disrupt, damage, or interfere with Website functionality.
❌ Upload malware, spam, or offensive content.
❌ Attempt to bypass security features or access restricted areas of the Website.

6. Course Content & Modifications

  • The content of our courses is regularly updated to reflect new knowledge and industry standards.
  • We reserve the right to edit, remove, modify, or add new course materials at any time.
  • This means course content may change even after you have enrolled in a course.
  • Updates, modifications, or removals of course materials do not entitle users to refunds.

7. Copyright Claims & Third-Party Content

  • Courseline.org is a platform for instructors to publish their courses. While we strive to ensure that all content respects intellectual property rights, we do not create or own all materials.
  • If you find any content, image, course, or material on our Website that belongs to you and has been used without your permission, please contact us at info@courseline.org with:
    • Proof of ownership.
    • The specific URL or location of the content.
  • Upon verification, we will immediately remove the infringing content and block the instructor responsible.

8. Cybersecurity Disclaimer

  • We take cybersecurity seriously and implement security measures to protect your data and our platform.
  • However, no system is 100% secure, and in the case of a cyberattack, hacking incident, or data breach caused by an external party, we:
    • Will not be held liable for any loss, damage, or inconvenience caused.
    • Will take immediate steps to mitigate risks and notify users of any serious breaches.

Users are encouraged to:
✅ Use strong, unique passwords for their accounts.
✅ Enable two-factor authentication (2FA) if available.
✅ Report any suspicious activity to info@courseline.org.

9. Lifetime Access Definition & Restrictions

  • “Lifetime Access” means:
    • You will have 1-year premium access, followed by access for as long as the course exists on our platform.
    • If a course is removed, discontinued, or merged into another program, your access will end.
    • After one year, we may revoke access at our discretion.
  • We reserve the right to delete or modify access to courses, accounts, or materials after one year without prior notice.

10. Payments, Pricing & Refunds

10.1 Pricing & Payments

  • Prices are displayed in GBP (£) or other applicable currencies.
  • Payments are securely processed through third-party payment providers (e.g., PayPal, Stripe).
  • We reserve the right to modify pricing at any time without prior notice.

10.2 Refund Policy

We offer a 14-day full refund policy, subject to the following conditions:

✅ Refund requests must be made within 14 days of purchase.
✅ You must not have completed 60% or more of the course.
✅ You must not have generated or downloaded your certificate.
❌ Certificates & transcripts are non-refundable if purchased separately.

To request a refund, email info@courseline.org with:
📌 Full Name
📌 Email Address
📌 Order Number

Refunds will be processed within 5-10 business days after approval.

For full details, see our [Refund Policy].

11. Account Termination & Unusual Activity

  • We reserve the right to delete or block any user account without a refund if we detect unusual behavior, including but not limited to:
    • Sharing login credentials with multiple users.
    • Using bots, automation, or hacks to complete courses.
    • Repeated violation of policies or fraudulent activities.
  • We may permanently terminate your account at our discretion, and you will not be eligible for a refund in such cases.

12. Disclaimers & Limitation of Liability

12.1 No Warranties

  • Our Website and services are provided “as is” and “as available” without warranties.
  • We do not guarantee employment, certification acceptance, or professional success.

12.2 Limitation of Liability

Courseline.org is not liable for:
❌ Indirect or consequential damages.
❌ Loss of data, revenue, or business opportunities.
❌ Technical issues beyond our control.

If dissatisfied, your sole remedy is to discontinue use.

13. Third-Party Links & Services

Our Website may contain links to third-party sites. We are not responsible for their content or privacy practices. Review their policies before use.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of England and Wales. Any disputes shall be resolved through:
1️⃣ Negotiation – Contact us first to resolve issues.
2️⃣ Mediation or Arbitration – Alternative dispute resolution (ADR) if needed.
3️⃣ Legal Action – If unresolved, disputes shall be settled in UK courts.

15. Changes to These Terms

We may update these Terms periodically. Changes will be posted on this page, and where necessary, we will notify you via email.

📅 Last Updated: March 3, 2025

16. Contact Information

📧 Email: info@courseline.org
🌍 Website: https://courseline.org
📍 Business Address: 71-75 Shelton Street Covent Garden, London, WC2H 9JQ, United Kingdom.

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With a team of industry professionals producing and delivering our course content, you can be sure the skills and knowledge you learn are applicable to your career aspirations, whether that’s in management, administration or beyond.

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