Health and Social Care Basics provide the essential foundation for anyone aspiring to work in care settings where compassion, dignity, and professional support are central to daily practice. This City & Guilds course introduces learners to the core principles, responsibilities, and legal frameworks that shape the UK health and social care sector, helping you build confidence for real-world support worker roles.

Throughout the course, learners will explore the structure of the health and social care system, including residential care, domiciliary care, and community-based services. You will gain a clear understanding of the support worker’s role and how to deliver care that respects individual needs, promotes independence, and upholds dignity and inclusion at all times.

A strong emphasis is placed on communication skills within care environments. You will learn how to build trust with service users, overcome communication barriers, and maintain accurate records while respecting confidentiality and GDPR requirements. These skills are essential for ensuring safe, respectful, and effective care delivery.

The course also covers safeguarding and protection in detail, helping learners identify signs of abuse, understand reporting procedures, and recognise the importance of whistleblowing. You will develop the confidence to act responsibly in situations where vulnerable individuals may be at risk.

Health, safety, and infection control are key components of this programme. Learners will study risk assessments, PPE usage, hygiene standards, manual handling, and emergency procedures, ensuring safe working practices in all care environments.

In addition, the course introduces equality, diversity, and inclusion, helping you deliver fair and respectful care regardless of background or personal circumstances. You will also explore duty of care, ethical practice, and reflective learning to support continuous professional development.

By the end of this training, learners will have a strong understanding of UK care legislation, safeguarding responsibilities, and person-centred support approaches, preparing them for entry-level roles or further study in health and social care.

Upon completion, learners will receive a free course completion certificate. Additionally, multiple premium certificate and transcript options are available for purchase for those wishing to enhance their professional profile. Students also benefit from 5-star rated support available 24/7 via email, ensuring expert guidance throughout their learning journey.