A corporate receptionist is often the first point of contact in a business, making their role crucial to the company’s image and daily operations. The Corporate Receptionist Skills course delivers practical training in the professional and technical skills necessary for managing administrative tasks with precision, confidence, and efficiency. Whether you are entering the workforce or aiming to upgrade your current abilities, this course offers a strong foundation tailored for the modern office environment.

The programme begins by covering core organisational skills such as diary management, note taking, handling confidential documents, arranging interviews, and preparing business reports. You’ll also develop confidence in writing professional emails, recording meeting minutes, and maintaining accurate data management and filing systems. Special emphasis is placed on mastering the intricacies of administrative communication, including dictation, speed reading, and letter composition—skills that are invaluable in high-demand corporate settings.

In addition to communication, the course includes technical training on the Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook—programmes widely used across corporate environments. You’ll also learn receptionist-specific skills, including managing front desk interactions, delivering excellent customer service, and handling mail and phone calls professionally.

The course concludes with essential career support, helping you build an effective CV and cover letter, develop typing speed, and prepare for success in competitive job markets. This holistic approach ensures that learners are not only skilled in the tools and tasks of a receptionist’s role but also prepared to pursue and secure employment with confidence.