The Caretaker Level 3 Advanced Diploma offers a thorough understanding of the multifaceted role of a caretaker. The course begins with an introduction to the responsibilities and duties of a caretaker, focusing on the importance of health and safety regulations and effective communication skills. Students will gain a solid foundation in maintenance and repairs, learning basic building maintenance, plumbing, electrical systems, and HVAC maintenance—essential skills for ensuring that buildings and facilities are well-kept and functional.

Further modules focus on cleaning and sanitation, where students will learn best practices for maintaining a clean and safe environment, as well as sanitation protocols and waste management techniques, including recycling methods. The course also includes groundskeeping and landscaping essentials, such as lawn care, gardening techniques, and pest control strategies, equipping students with the skills needed to maintain outdoor spaces effectively.

A key aspect of the course is security and safety, where students will gain knowledge of building security measures, emergency response protocols, evacuation procedures, and fire safety and prevention. Additionally, the program covers customer service and interpersonal skills, teaching students how to provide excellent service, resolve conflicts, and work effectively within a team environment.

Administrative skills are also emphasized, including inventory management, procurement, budgeting, financial management, record-keeping, and reporting, ensuring that students can manage the operational side of caretaking with efficiency. Finally, the course concludes with a focus on professional development, including continuing education, career advancement opportunities, and ethical considerations in caretaking, ensuring that graduates are prepared to handle the evolving demands of the profession.