The Bartender and Barista Training is an all-encompassing course designed to equip learners with the essential skills and knowledge required to excel in bartending and bar management. The course begins with an introduction to the role of a bartender, covering everything from essential skills like organisation, customer service, and numeracy, to understanding the key duties and responsibilities that make up a bartender’s daily tasks. Learners will explore everything from making and serving drinks to managing inventory and processing payments.

One of the core modules, Bartender Duties, Responsibilities, and Checklists, offers practical insights into ensuring smooth bar operations, with detailed checklists for both opening and closing duties. Students will also learn about menu engineering, customer service, and the importance of cleanliness and attention to detail in bartending.

In What Makes a Good Bartender, the course focuses on the essential qualities of a great bartender, such as having an in-depth knowledge of drinks, maintaining cleanliness, managing time effectively, and offering outstanding customer service.

The course also provides an in-depth look at modern bar design, covering the layout and functionality of different bar areas including the front bar, back bar, and under-bar. Students will learn how to optimise these spaces to create an efficient and inviting environment for both customers and staff.

An important component of the course is understanding the legal aspects of bartending, particularly the Licensing Act 2003, premises licenses, personal licenses, and designated premises supervisors (DPS). Learners will be introduced to the regulatory framework of alcohol service in the UK, which is vital for operating a licensed bar or restaurant.

The How to Manage a Profitable Bar section focuses on the operational side of bartending, from managing inventory to optimising bar operations and staff management. It includes practical tips for creating a positive work environment, consistent staff training, and leadership, ensuring both customer satisfaction and financial profitability.

The Bar and Service Equipment lecture covers everything bartenders need to know about large and small bar equipment, glassware, and mixology techniques. Students will learn the different procedures involved in serving a wide variety of beverages, including red wine, champagne, spirits, liqueurs, and beer. The course also addresses the importance of garnishes and precise measurements in creating the perfect drink.