The SVQ Level 3 in Social Services and Healthcare (Knowledge Pathway) offers a robust foundation in the principles, legislation, and best practices that underpin effective care provision across Scotland’s social services and healthcare sectors. Designed to support learners aiming to build or enhance their careers in health and social care, the course reflects Scottish standards and frameworks including guidance from the SSSC, Care Inspectorate, and relevant UK legislation.

The course begins with an exploration of the UK’s health and social care system, with a focus on person-centred practice and the core responsibilities of care workers. Learners gain essential knowledge of legal and ethical standards, including the GDPR, Equality Act 2010, and codes of practice that regulate professional behaviour. Understanding these frameworks is critical for safe, compliant, and compassionate care delivery.

Communication is another vital theme, and the course addresses how to communicate effectively across diverse care settings. Learners explore verbal and non-verbal communication, how to adapt their approach for different individuals, and how to overcome barriers. Emphasis is placed on accurate record-keeping, confidentiality, consent, and sharing information responsibly—skills that are vital in any health or social care setting.

A dedicated safeguarding module equips learners with the ability to identify and respond to signs of abuse and neglect. Lessons also cover whistleblowing, duty of care, and the PREVENT strategy, ensuring students understand their responsibilities in protecting vulnerable individuals. Equality, diversity, and inclusion are also central to the curriculum, encouraging learners to reflect on bias, discrimination, and how to promote inclusive and culturally competent care.

Further modules explore mental health, emotional wellbeing, and daily living support. Learners study common mental health conditions, strategies for promoting positive wellbeing, and how to work alongside mental health professionals. Practical lessons in nutrition, hygiene, mobility, and social engagement help learners support individuals holistically, respecting both dignity and independence.

The course also covers health and safety, with training in risk assessments, infection control, manual handling, and emergency response. These skills are aligned with UK legislation and best practice guidelines to promote a safe working environment for both service users and care professionals.

Finally, the course fosters professional development through reflective practice and continuous learning. Learners are introduced to personal development planning, feedback techniques, and supervision structures that support growth and improvement in the workplace. By the end of the course, learners will have the confidence and competence to deliver high-quality care and progress within the field.