The "Secretarial & Shorthand Level 3 Advanced Diploma" provides a robust foundation in the essential skills required for a successful career in modern office administration. The course begins with an introduction to advanced secretarial skills, emphasizing the critical role of secretaries in contemporary organizations. Students will develop advanced communication abilities, enhance time management skills, and learn professional ethics and etiquette, ensuring they can effectively navigate workplace dynamics.

The course then dives into advanced shorthand techniques, offering a review of the basics before moving on to speed building and transcribing complex dictation. Specialized shorthand training is provided for specific industries, such as legal and medical fields, making students highly adaptable in different professional environments.

Next, the course covers office management and administration, where students will learn key office procedures, records management, and project management strategies. They will also gain proficiency in office automation and technology, ensuring they can leverage digital tools to increase workplace efficiency.

In addition, the course focuses on advanced business communication, honing skills in business writing, report and proposal writing, and effective public speaking. Students will also develop expertise in handling international correspondence, preparing them to work in global business environments. Legal and ethical considerations are explored, with a focus on intellectual property, data protection, and workplace compliance.

To round off the training, students will enhance their IT skills, mastering advanced Microsoft Office applications, database management, and internet research techniques, as well as gaining awareness of cybersecurity principles.

Finally, students will have the opportunity to apply their learning through a capstone project, integrating theoretical knowledge with practical skills. Throughout the course, there will be an emphasis on professional development, including resume building, networking, and exploring career pathways in secretarial and administrative roles.