The Public Services: Leadership, Teamwork & Discipline course is designed to develop the foundational qualities expected of individuals pursuing roles in the UK's uniformed public services. This includes the police, armed forces, fire and rescue, and other civil protection organisations. From understanding the ethical principles that guide public service to building confidence as a leader under pressure, this course equips learners with both the mindset and practical skills needed to thrive in demanding environments.

The programme begins by introducing the core values of public service—integrity, respect, and accountability—while reinforcing the ethical expectations placed on individuals working in public-facing roles. Through discussions and reflection, students learn how public perception, conduct, and professionalism directly influence trust in public institutions. Leadership is examined through both theoretical and practical lenses, helping learners to identify different leadership styles, develop emotional intelligence, and analyse how effective leaders operate in high-pressure scenarios.

Teamwork, a critical component of emergency and routine operations, is a central theme of the course. Students will explore the significance of trust, communication, and role clarity in achieving shared objectives. Conflict resolution, team-based decision-making, and peer evaluation further prepare students for collaborative success in operational settings. Discipline, both personal and organisational, is explored through real-world case studies, highlighting how structure, obedience, and behavioural standards uphold public service effectiveness.

Practical assessments throughout the course challenge learners to apply leadership and teamwork skills in simulated public service scenarios, encouraging initiative and critical thinking. The final stages of the course focus on personal development, including CV writing, interview techniques, and building a leadership portfolio to support future job applications within the public services sector.