Personal licence training is essential for anyone working in environments where alcohol sales, regulated activities, or compliance responsibilities are part of the daily role. This course provides a comprehensive foundation for understanding what a personal licence is, why it matters, and how licence holders can meet the standards required by law and industry expectations. Learners start by exploring the legal framework behind personal licensing, gaining clarity on key terminology, responsibilities, and the broader regulatory system that governs licensed premises.

As the course progresses, students learn about the different categories of personal licences, the application process, and the distinctions between various forms of authorisation. This practical knowledge helps build confidence for those preparing to enter licensing roles or wishing to refresh their understanding of compliance requirements.

A core focus of the programme is the responsibilities of licence holders. Through structured lessons on duties, record-keeping methods, and accountability, learners gain insight into the expectations placed on professionals operating in regulated environments. The course also introduces best practices for customer service, communication, and health and safety—skills that enhance workplace professionalism and support positive customer experiences.

The final modules include renewal procedures, CPD opportunities, and real-world case studies designed to strengthen decision-making. These scenarios help learners apply their knowledge and understand how responsible behaviour directly impacts compliance, safety, and customer wellbeing.

Upon completing this course, learners will receive a free course completion certificate, with premium certificate and transcript upgrades available for those who want enhanced documentation for career or compliance purposes. Students also enjoy 5-star rated support available 24/7 through email, ensuring guidance at every stage of their learning journey.