The IT Support Technician curriculum offers in-depth training on the fundamental aspects of IT support, ensuring students gain hands-on experience with the key areas of technology management. The course begins with understanding how people use computers, then progresses into system hardware, device ports, and peripherals. Students will learn to manage data storage and sharing effectively, along with configuring various operating systems, mobile devices, and software applications.

The curriculum also dives deep into practical skills, including setting up and configuring personal computers, mobile devices, and managing files across platforms. Networking and internet connectivity are also covered in detail, equipping students with the skills to manage network connections effectively. IT security is another crucial area of focus, ensuring students can mitigate common security threats and maintain safe, secure computing environments.

In addition to basic troubleshooting, students will learn how to perform regular maintenance, handle common technical issues, and manage software applications. A critical component of the curriculum also includes database management and software development, giving students exposure to back-end processes essential for IT support technicians. Upon completing the course, students will have the expertise to address a wide variety of IT issues, ensuring they are prepared for the dynamic and ever-evolving tech landscape.