The "Credit Control Level 7 Advanced Diploma" is a comprehensive course that explores the essential aspects of credit control and risk management, focusing on the skills and strategies required to manage credit effectively within a business. The course begins by introducing students to the basics of credit control, including the legal framework and key players involved in the process. Students will develop a deep understanding of credit risk, how to assess and manage it, and the importance of credit scoring and risk profiling in minimizing financial risks.

As the course progresses, students will explore credit control processes and procedures, such as establishing credit terms, managing credit applications, and monitoring credit accounts. A major focus is placed on debt collection strategies, including handling disputes, delays, and understanding when legal action is necessary. Students will also gain knowledge of more advanced credit control techniques, including automating credit processes, managing cash flow, and understanding international credit control challenges.

In addition to credit control techniques, students will learn how to measure and report performance through key performance indicators (KPIs) and improve credit control practices continuously. Ethical and professional considerations are emphasized, with students learning the importance of ethics, professionalism, and client relationship management in the credit control environment. The course culminates with the application of learned concepts in real-world case studies, offering practical insights into credit risk, debt recovery, and international credit control.