The Conference and Banqueting Management Curriculum Breakdown offers a comprehensive overview of the hospitality industry with a focus on managing high-end events, conferences, and banquets. Learners begin by exploring the fundamentals of hospitality and revenue management, gaining insight into how the industry generates and maximises income through smart planning, exceptional service, and strategic operations.

The course delves into the broader business prospects of the hospitality sector, providing learners with an understanding of how hotels, venues, and banquet facilities operate and compete. A detailed overview of hotel industry functions is included to familiarise students with departmental structures and service flows. As people are the backbone of hospitality, the course covers the selection, recruitment, development, and training processes essential to building a high-performing team capable of delivering memorable guest experiences.

Operational management is at the heart of this programme, offering practical guidance on day-to-day hospitality functions, service quality management, and customer satisfaction strategies. Students learn to oversee all aspects of service delivery—from setup and execution of banqueting events to handling guest inquiries and ensuring seamless coordination across departments.

Revenue management is given dedicated attention across several modules, helping learners understand key performance indicators, pricing strategies, and financial planning specific to conference and banquet services. The ability to maximise profitability while maintaining service excellence is a major focus.

Food safety is also thoroughly addressed, with modules covering legislation, management systems, staff training, and supervision. These components are essential for maintaining compliance, protecting guest health, and upholding brand reputation in any hospitality setting.

By the end of the course, learners will be fully equipped to manage, coordinate, and optimise conference and banqueting operations in a variety of hospitality venues, from hotels and resorts to event centres and catering firms.